§ 23-311 Unlicensed cannabis retailer complaints.
AC § 23-311
a. Definitions. For the purposes of this section, the following terms have the following meanings: Cannabis. The term “cannabis” has the same meaning as set forth in section 3 of the cannabis law. Cannabis product. The term “cannabis product” has the same meaning as set forth in section 3 of the cannabis law. Unlicensed cannabis retailer. The term “unlicensed cannabis retailer” means a person selling or offering for sale cannabis, cannabis products, or items marketed as cannabis or cannabis products without a license to sell such products pursuant to article 4 of the cannabis law. b. The department of information technology and telecommunications, in consultation with the office of the sheriff, shall implement and maintain through its 311 customer service center, mobile device platform, and any other platform that the center routinely uses to accept complaints, the capability for the public to file a complaint under the category of “unlicensed cannabis retailer.” Such department of information technology and telecommunications shall collect the complaint details and documentation set forth in subdivision c of this section and send any such complaint and documentation to the office of the sheriff. c. A person submitting a complaint under the category of “unlicensed cannabis retailer” shall have the ability to submit the following documentation with such complaint: 1. Photographic evidence supporting such complaint; 2. Information relating to the suspected sale of cannabis, cannabis products, unlicensed tobacco, or unlicensed electronic cigarette products; and 3. The name, address, and hours of operation of an unlicensed cannabis retailer. (L.L. 2024/130, 12/21/2024, eff. 9/17/2025)
