NYC Administrative Code

§ 21-326 — Resources for client service providers and responses to complaints of gender-based harassment and sexual assault.

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What is NYC AC § 21-326?

Quick Answer

This section outlines the responsibilities of the department in providing resources and information to contracted client service providers regarding gender-based harassment and sexual assault. It mandates the availability of online training resources and outreach materials to support a survivor-centered response. Applies to contracted client service providers in New York City.

General informational summary. Not legal advice for your situation. Consult an attorney before acting on any specific matter.

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§ 21-326 Resources for client service providers and responses to complaints of gender-based harassment and sexual assault.

AC § 21-326

a. As used in this section, the following terms have the following meanings: Complaint. The term "complaint" has the meaning set forth in subdivision a of section 21-146. Contracted client service provider. The term "contracted client service provider" means a person that has entered into a contract with the department to provide client services. Survivor. The term "survivor" has the meaning set forth in subdivision a of section 21-146. b. The department shall provide information and resources compiled by the department of social services pursuant to paragraph 1 of subdivision b of section 21-146 to contracted client services providers to support a survivor-centered, culturally relevant and trauma-informed response to complaints of gender-based harassment and sexual assault made by staff or clients. c. No later than 45 days after the effective date of the local law that added this section, the department shall make available through its website the links to online training resources related to gender-based harassment and sexual assault that that the department of social services included on its website pursuant to subdivision c of section 21-146. d. No more than 45 days after the effective date of the local law that added this section, the department shall make available to contracted client service providers outreach materials prepared by the department of social services pursuant to subdivision d of section 21-146. The department shall advise such contracted client service providers to distribute such materials to staff and clients, and to post such materials in conspicuous locations that are visible to staff and clients. (L.L. 2021/102, 9/26/2021, eff. 1/24/2022)

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