NYC Administrative Code

§ 21-303 — Training and supervision of housing specialists.

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What is NYC AC § 21-303?

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This section outlines the training and supervision requirements for housing specialists working in transitional housing facilities. It mandates the establishment of a training program by the commissioner to ensure housing specialists are equipped with the necessary expertise and case management techniques. Applies to housing specialists employed by both not-for-profit and for-profit operators of transitional housing facilities.

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§ 21-303 Training and supervision of housing specialists.

AC § 21-303

a. Definitions. For purposes of this section, the following terms have the following meanings: Housing specialist. The term "housing specialist" means a case manager or other staff of the department, or of a provider under contract or similar agreement with the department, assigned to work in transitional housing facilities in order to help clients in such facilities secure appropriate housing. Transitional housing facility. The term "transitional housing facility" means a shelter placement for families with children, adult families, single adults, or veterans managed by the department or a provider under contract or similar agreement with the department. b. Training and supervision of housing specialists. The department shall designate housing specialists to serve in each transitional housing facility. Where housing specialists are placed in transitional housing facilities and are employed by not-for-profit or for-profit operators of such facilities, the commissioner shall establish a training program for such housing specialists which shall include, but not be limited to, establishing expertise in the various housing programs to which eligible homeless persons may be referred and proper case management techniques. The commissioner shall develop definite program goals and timetables by which the commissioner shall assess the performance of housing specialists in matching as expeditiously as possible eligible homeless persons with available housing resources. c. Reporting on housing specialists. No later than January 15, 2024, and no later than January 15 annually thereafter, the department shall submit to the speaker of the council and post on its website a report regarding information on housing specialists. Such report shall include, but not be limited to: (i) the number of transitional housing facilities, disaggregated by district and type of transitional housing facility; (ii) the number of housing specialists within all transitional housing facilities, disaggregated by district and type of transitional housing facility; (iii) the average caseload of housing specialists within each transitional housing facility; and (iv) the goals and timetables by which the commissioner shall assess the performance of housing specialists. No information that is required to be reported pursuant to this section shall be reported if doing so would violate any applicable provision of federal, state, or local law relating to the privacy, confidentiality, use, or disclosure of that information, or if there are fewer than 5 data points in the reporting cohorts. If there are fewer than 5 data points, the report shall designate this with an asterisk in place of the data point. (Am. L.L. 2023/045, 4/16/2023, eff. 8/14/2023) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 1993/051 and L.L. 1995/075.

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