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What is NYC AC § 21-314?

Quick Answer

This section mandates the provision of case management services by the commissioner for individuals in department facilities or those contracted by the department. These services assist with obtaining medical treatment, government documents, and necessary supplies, while also addressing issues like domestic violence and mental illness. Applies to individuals receiving shelter services.

General informational summary. Not legal advice for your situation. Consult an attorney before acting on any specific matter.

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§ 21-314 Case management services.

AC § 21-314

The commissioner shall provide case management services to all persons assigned to stay at the department's facilities or the facilities of organizations contracting with the department who are either waiting for the department to determine their eligibility for shelter or are receiving such shelter. Such case management services shall include, but not be limited to, assistance obtaining (a) medical treatment, (b) federal, state and local government documents including, but not limited to, birth certificates, marriage licenses, and housing records, and (c) food, medicine and other necessary supplies; and shall address issues such as domestic violence, child abuse and mental illness, when needed.

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