§ 20-1539 Progressive discipline policy.
AC § 20-1539
a. A delivery service shall maintain a written progressive discipline policy in a single writing and adhere to such policy. b. The written policy required pursuant to subdivision a of this section shall satisfy all requirements of this subchapter and, at a minimum, address the following: 1. Types of misconduct by a contracted delivery worker that may warrant discipline; 2. Any performance standards used to assess failure to satisfactorily perform job duties by a contracted delivery worker; 3. Disciplinary measures that may be applied to a contracted delivery worker, including but not limited to deactivation; 4. Procedures for notifying a contracted delivery worker of disciplinary measures that a delivery service intends to take against such contracted delivery worker and providing an opportunity to respond; and 5. Procedures for applying discipline against a contracted delivery worker. c. The written policy required pursuant to subdivision a of this section must be clear and specific such that a reasonable person can understand the acts and omissions that may result in deactivation or other disciplinary measures. d. A delivery service shall provide the written policy required pursuant to subdivision a of this section to each contracted delivery worker retained by such delivery service in English and in any other language as the department may determine by rule. A delivery service shall provide such policy to each contracted delivery worker no later than the effective date of this subdivision, or prior to such contracted delivery worker’s first trip, whichever is later, in a form and manner that the department may determine by rule. e. A delivery service shall notify each contracted delivery worker of any change to the written policy required pursuant to subdivision a of this section at least 14 days before such change takes effect. f. The department may promulgate rules establishing minimum requirements for the progressive discipline policy required pursuant to subdivision a of this section, including, but not limited to, requiring that a delivery service establish a system of graduated discipline based on the accrual of disciplinary points, strikes, or other similar consequences for misconduct or failure to satisfactorily perform job duties. (L.L. 2026/034, 1/17/2026, eff. 1/17/2027) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2026/034.
