§ 7-801 Definitions.
RCNY § 7-801
(a)As used in this subchapter, the following terms have the following meanings: (1) "Cancellation" or "Cancelled", when used with respect to a trip or delivery, means that the trip or delivery ends prior to drop-off of an order with the customer. When used with respect to trips including multiple deliveries, the terms mean that the trip ends prior to the completion of all planned drop-offs on the trip. The terms encompass cancellation initiated by a customer, a contracted delivery worker, or a delivery service.
(2)"Direct distance" also known as the "as-the-crow-flies" distance, means the length of a direct path between two locations, without accounting for detours, roads, or geographic obstacles.
(3)"Internal identifier" means a character string comprised of letters, numbers, or symbols that a delivery service assigns to a contracted delivery worker for purposes of uniquely identifying such worker within its records.
(4)"Merchant" means a food service establishment, grocery store or other retail food establishment, or other business that sells or provides goods delivered to a customer by a contracted delivery worker.
(5)"On-call time" means the time a contracted delivery worker is connected to a delivery service's electronic system for arranging or monitoring trips in a status where the contracted delivery worker is available to receive or accept trip offers or assignments with a pickup or drop-off location in New York City and excludes all trip time.
(6)"Routed distance" means the distance a contracted delivery worker would have to travel to follow a defined path that connects two or more locations using a public right-of-way.
(7)"Third-party courier service" means a delivery service that (i) facilitates the same-day delivery or same-day pickup of food, beverages, or other goods from a food service establishment on behalf of such food service establishment or a third-party food delivery service; and (ii) is owned and operated by a person other than the person who owns such food service establishment.
(8)"Third-party food delivery service" means a delivery service that: (i) offers or arranges for the sale of food and beverages prepared by, and the same-day delivery or same-day pickup of food and beverages from, a food service establishment; and (ii) is owned and operated by a person other than the person who owns such food service establishment.
(9)"Third-party grocery delivery service" means a delivery service that: (i) facilitates, offers or arranges for the delivery of goods from a retail food establishment; and (ii) is owned or operated by a person other than the person who owns such retail food establishment.
(10)"Trip time" means the span of time between the moment a contracted delivery worker accepts an offer from a delivery service to perform a trip with a pickup or drop-off location in New York City, or receives an assignment to perform such a trip, through the moment such trip is completed or cancelled.
(11)"Utilization rate" means a third-party food delivery service, third-party courier service, or third-party grocery delivery service's total trip time divided by the sum of its trip time and on-call time.
(b)As used in this subchapter, the following terms have the same meanings as set forth in § 20-1501 of the Administrative Code: "contracted delivery worker", "customer", "deactivation", "delivery service", "food delivery worker", "goods", "gratuity", "grocery delivery worker", "food service establishment", "pay period", "retail food establishment", "retained", and "trip". (Added City Record 6/9/2022, eff. 7/9/2022; amended City Record 6/12/2023, eff. 7/12/2023; amended City Record 12/26/2025, eff. 1/25/2026)
