§ 21-997 School bus ridership guide.
AC § 21-997
a. No later than 15 days before the start of each school year, the department shall provide to students and authorized parents and guardians, in hard copy and electronically, plain language information relating to: 1. The eligibility for school bus transportation services for general education students, the services to be expected by general education students who receive school bus transportation services and such students' authorized parents and guardians, and the responsibilities of students who receive general education school bus transportation services and such students' authorized parents and guardians; 2. The eligibility for school bus transportation services for special education students, the services to be expected by special education students who receive school bus transportation services and such students' authorized parents and guardians, and the responsibilities of students who receive special education school bus transportation services and such students' authorized parents and guardians; 3. The eligibility for school bus transportation services for students in temporary housing living in shelters, students in temporary housing living anywhere other than shelters, and students in foster care, the expectations of such students and such students' authorized parents and guardians, and the responsibilities of such students and such students' authorized parents and guardians; and 4. Responses to common questions of authorized parents and guardians relating to school bus transportation services.
5.The procedure followed by the department when it receives notice of misconduct about an employee of a school bus vendor, including but not limited to, how authorized parents and guardians can file a complaint to the department relating to such employee, the steps taken by the department to investigate such notice and the average time frame associated with each such step, what outcomes may result from a substantiated complaint, and any opportunities for an employee of a school bus vendor to appeal.
6.The procedure followed by the department for general education school bus routes and special education school bus routes in the event of an inclement weather emergency. b. Such materials shall be made available on the department's website in English and in each of the designated citywide languages as defined in section 23-1101. (L.L. 2019/027, 2/9/2019, eff. 2/9/2019; Am. L.L. 2019/030, 2/9/2019, eff. 2/9/2019)
