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NYC Administrative Code

§ 20-563.4 — Telephone orders.

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What is NYC AC § 20-563.4?

Quick Answer

This section prohibits third-party food delivery services from charging fees to food service establishments for telephone orders that do not result in an actual transaction. The statute is enforced by the Department of Consumer and Worker Protection. Applies to food service establishments utilizing third-party delivery services.

General informational summary. Not legal advice for your situation. Consult an attorney before acting on any specific matter.

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§ 20-563.4 Telephone orders.

AC § 20-563.4

No third-party food delivery service may charge any fee from a food service establishment for a telephone order if a telephone call between such establishment and a customer does not result in an actual transaction during such telephone call. (L.L. 2021/100, 9/26/2021, eff. 1/24/2022)

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