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What is NYC AC § 20-406.3?

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This section mandates that licensed process servers and agencies retain records of each process served for a minimum of seven years in electronic form. It also requires the commissioner to conduct annual audits of these records to ensure compliance. Applies to licensed process servers and their agencies.

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§ 20-406.3 Records, Audits.

AC § 20-406.3

Editor's note: this section has been amended by L.L. 2025/183, 12/12/2025, eff. 9/8/2026. a. Every process server and process serving agency licensed under this subchapter shall retain records in compliance with section 89-cc of the New York state general business law for no less than seven (7) years of each process served. Such records shall be retained in electronic form. Tampering with any such electronic records shall be prohibited. b. A process server licensed under this subchapter who engages in the business of serving process exclusively as an employee of a process serving agency licensed under this subchapter shall not be subject to the provisions of subdivision (a) of this section, but shall be required to comply with all other applicable laws. c. The commissioner shall conduct audits of the information required to be kept pursuant to subdivision a of this section in order to monitor compliance with this subchapter. The commissioner shall conduct annual audits, of the information required to be kept pursuant to subdivision a, for at least 20 percent of the licensed process servers who have certified, pursuant to subdivision d, having served at least one summons, subpoena, notice, citation or other process, directing an appearance or response to a legal action, legal proceeding or administrative proceeding that is subject to the provisions of section 110 of the civil court act. d. By February 1, 2020 and every six months thereafter, each licensed process server shall submit electronically to the commissioner a certification, in a form to be determined by the commissioner, stating whether the licensed process server has served at least one summons, subpoena, notice, citation or other process, directing an appearance or response to a legal action, legal proceeding or administrative proceeding that is subject to the provisions of section 110 of the civil court act within the immediately prior semi-annual calendar year period. (Am. L.L. 2019/112, 6/8/2019, eff. 10/6/2019) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2025/183.

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