§ 6-11 Case Management.
RCNY § 6-11
(a)The Department shall assign a case manager to each person in custody upon the person's placement into restrictive housing. To the extent practicable, the assigned case manager shall remain the person's case manager throughout the person's stay in restrictive housing and when they step down to a RRU.
(b)The Department shall employ case managers with some combination of: (1) Experience in providing case management, counseling, or community services, preferably in a human services or health discipline, and/or preferably to individuals involved in the criminal justice system; and/or (2) Knowledge acquired through education, training, and/or field work, preferably in a correctional setting, of: (i) human behavior and performance; (ii) individual differences in ability, personality, and interest, learning and motivation; (iii) assessment and treatment of behavioral disorders; and (iv) group behavior and dynamics and societal trends and influences; and/or (3) Demonstrated skills in active listening, conveying information effectively, and engaging empathetically with individuals in a correctional setting, collaborating with them in developing and monitoring treatment or behavioral support plans, and/or providing programming or support services to them. (Added City Record 6/9/2021, eff. 7/9/2021; amended City Record 6/28/2024, eff. 7/28/2024)
