§ 59D-03 Definitions Specific to this Subchapter.
RCNY § 59
(a)Applicant in this Subchapter means an Applicant for an original or renewal High-Volume For-Hire Service License.
(b)Driver in this Subchapter means a For-Hire Driver.
(c)For-Hire Driver in this Subchapter means a Driver of a For-Hire Vehicle.
(d)High-Volume For-Hire Service is a central dispatch facility, as such term is defined in New York Executive Law §160-cc, that (1) is a Commission-licensed business, (2) facilitates or otherwise connects passengers to for-hire vehicles by prearrangement, including through one or more licensed For-Hire Vehicle Bases, using a passenger-facing booking tool, and (3) dispatches or facilitates the dispatching of ten-thousand (10,000) or more trips in the City per day. Any and all bases using a common brand, trade, business or operating name will be considered together for purposes of identifying a High-Volume For-Hire Service.
(e)Initial High-Volume For-Hire Service Issuance Period is the three month period beginning on a date posted on the Commission's website during which a Base, or collection of Bases operating under the same brand, trade, business, or operating name, that connects Passengers to For-Hire Vehicles by prearrangement and dispatches or facilitates the dispatching of ten thousand or more trips per day in the City using a passenger-facing booking tool must apply for a High-Volume For-Hire Service License under this Subchapter or be listed as a Base through which a High-Volume For-Hire Service dispatches trips on an application for a High-Volume For-Hire Service License.
(f)License in this Subchapter means a High-Volume For-Hire Service License.
(g)Owner in this Subchapter refers to a High-Volume For-Hire Service Owner. An Owner can be a Business Entity or a person.
(h)Passenger-Facing Booking Tool is an application on a smartphone or other electronic device that allows communication between a Passenger and a For-Hire Base or High-Volume For-Hire Service. Such communication includes but is not limited to allowing a Passenger to request, book, or pay for a trip.
(i)Respondent means an individual or Business Entity who has been noticed and charged with a violation of one or more of these Rules or the Administrative Code, or with being unfit to hold a License.
(j)Utilization Rate refers to the percentage of time or distance, in aggregate, that all Drivers who have made themselves available to accept dispatches from High-Volume For-Hire Services spend transporting passengers on trips dispatched by High-Volume For-Hire Services. The Utilization Rate is calculated by dividing the total amount of time or distance those Drivers spend transporting passengers on trips dispatched by High-Volume For-Hire Services by the total amount of time or distance Drivers are available to accept dispatches from High-Volume For-Hire Services, have been dispatched by a High-Volume For-Hire Service to pick up a passenger but do not have a passenger in the vehicle, and are transporting passengers on trips dispatched by a High-Volume For-Hire Service.
(k)Vehicle in this Subchapter refers to a For-Hire Vehicle. (Added City Record 12/11/2018, eff. 1/10/2019; amended City Record 6/30/2021, eff. 7/30/2021; amended City Record 3/13/2023, eff. 3/13/2023; amended City Record 7/2/2025, eff. 8/1/2025)
