§ 2-327 Relocation of Household Goods.
RCNY § 2-327
(a)It is a deceptive practice for a storage warehouse operator or his authorized agent to move a consumer's goods from one location to another without informing the consumer of the reason for the move and the street address and borough of the new location. Such notice must be given at least 30 days prior to the move unless there is an emergency necessitating immediate removal of the goods to another location. In that event, notice shall be made as soon as practicable.
(b)It is a deceptive practice for the storage warehouse operator to charge or attempt to charge the consumer any additional amount for transportation of the consumer's goods which has not been requested by the consumer, unless the storage warehouse shall have first given the consumer 45 days written notice of the amount of such charge prior to the date of such transportation.
(c)In the event that a storage warehouse operator has transported a consumer's goods after being placed in storage from one location to another, where such transportation has not been requested by the consumer, any transportation charges for redelivery of the property from storage shall be determined as if the goods were being delivered out of the first location in which they were placed in storage.
