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What is NYC RCNY § 2-253?

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(a) Required information on licensee's sign. Each licensee must prominently display in the department or area where electronic and home appliances are accepted for repair at each location of the service dealer a sign which contains the following information: (1) the true identity of the service dealer: (i) in the cas

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Effective: 8/25/2018Last amended: 8/25/2018

§ 2-253 Display of Required Information.

RCNY § 2-253

(a)Required information on licensee's sign. Each licensee must prominently display in the department or area where electronic and home appliances are accepted for repair at each location of the service dealer a sign which contains the following information: (1) the true identity of the service dealer: (i) in the case of a corporation, the true and complete corporate name; (ii) in the case of a partnership, the name of the partnership; (2) the licensee's policy to accept "cash only" or "cash or certified check only," where applicable; and (3) the following notice, which must be not less than 18 inches by 24 inches in dimension with letters of not less than 1 inch case print: NOTICE NEW YORK CITY DEPARTMENT OF CONSUMER AFFAIRS REQUIRES THAT: 1. The customer is entitled to a Written Estimate for all repairs.

2.No repair work shall be done without the customer's authorization.

3.In most circumstances, the service dealer must return replaced parts to the customer. If the service dealer charges for a written estimate, this fact shall be disclosed in Item 1 of the Notice set forth above. (Amended City Record 7/26/2018, eff. 8/25/2018)

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