§ 2-05 Investigating Complaints.
RCNY § 2-05
a. If an accepted complaint has not been referred entirely to another agency or dismissed pursuant to subdivision c of 69 RCNY § 2-04, the ombudsperson will investigate the complaint. b. As part of such investigation, the ombudsperson may require that the Complaint Subject or an MLTC provide any information or records necessary to conduct such investigation. The ombudsperson may also visit the Complaint Subject facilities and other locations relevant to the subject matter of the complaint during normal operating hours, conduct interviews, inspect any records required to be maintained by the Complaint Subject by the State SADC Regulations, and collect any other relevant evidence necessary to conduct a thorough investigation. c. If access to any property or records the ombudsperson seeks to inspect pursuant to this section is denied, the ombudsperson may seek judicial authorization and may access that property or records pursuant to the authorization. In exigent circumstances where there is an imminent and serious threat to health or safety, the ombudsperson may enter on any property without such judicial authorization to inspect for compliance with § 21-204 of the Administrative Code, in accordance with law. (Added City Record 1/9/2020, eff. 2/8/2020)
