§ 20-1521 Delivery offers or assignments.
AC § 20-1521
a. Each third-party food delivery service, and each third-party courier service that maintains a website, mobile application, or other internet service through which such service offers or assigns a trip to a food delivery worker retained by such third-party courier service, shall provide each food delivery worker retained by such third-party food delivery service or third-party courier service with the ability to specify, in such form and manner as the department may specify by rule: 1. the maximum distance, in increments of not greater than 1 mile, between (i) the first pick-up location of a trip, and (ii) the drop-off location of such trip that is farthest from such pick-up location, for any trip that such worker will accept; 2. that such worker will not accept trips that require travel over particular bridges chosen by such worker, provided the department shall determine by rule any such bridge that a worker may so choose; and 3. that such worker will not accept trips that require travel through particular tunnels chosen by such worker, provided the department shall determine by rule any such tunnel that a worker may so choose. b. Each third-party food delivery service, and each third-party courier service that maintains a website, mobile application, or other internet service through which such service offers or assigns a trip to a food delivery worker retained by such third-party courier service, shall allow each food delivery worker retained by such third-party food delivery service or third-party courier service to change the parameters established by such worker pursuant to subdivision a at any time. c. A third-party food delivery service, or a third-party courier service that maintains a website, mobile application, or other internet service through which such service offers or assigns a trip to a food delivery worker retained by such third-party courier service, shall not offer or assign any food delivery worker any trip that is inconsistent with the parameters established by such worker pursuant to subdivision a and shall not penalize a food delivery worker for selecting or changing such parameters. d. Each time a delivery service offers or assigns a trip to a contracted delivery worker, before such worker accepts such trip, such delivery service shall disclose to such worker, in such form and manner as the department may specify by rule, the following information: 1. any address where the goods must be picked up during such trip; 2. the estimated time and distance from the first pick-up location of the trip to the final drop-off location of such trip; 3. the amount of any gratuity, if specified by any customer; 4. the amount of compensation to be paid to the contracted delivery worker, excluding any gratuity; and 5. any other information that the department determines would aid a contracted delivery worker in deciding whether to accept an offer or assignment for a trip from a delivery service, as determined by the department by rule. (L.L. 2021/114, 10/24/2021, eff. 4/22/2022; Am. L.L. 2021/118, 10/24/2021, eff. 4/22/2022; Am. L.L. 2025/123, 9/10/2025, eff. 1/26/2026) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2021/118 and L.L. 2025/123.
