§ 20-1536 Provision of data.
AC § 20-1536
a. Upon the issuance of a notice of deactivation required pursuant to subdivision e of section 20-1532, a delivery service shall provide a deactivated contracted delivery worker with information and data relevant to such contracted delivery worker’s deactivation. Such information shall include, but need not be limited to: 1. Performance data specific to such contracted delivery worker; 2. All customer comments, ratings, and complaints received regarding the contracted delivery worker; and 3. Anonymized and aggregated reports, covering the 12 months prior to such contracted delivery worker’s deactivation, regarding discipline, including deactivation, imposed by such delivery service on any other contracted delivery workers who engaged in the same or similar misconduct or failure to satisfactorily perform job duties forming a basis for the deactivation of the contracted delivery worker subject to such notice. b. The information or data required by subdivision a of this section shall be redacted to remove the personally identifiable information of customers, provided that a factfinder may require disclosure of certain personally identifiable information if a contracted delivery worker could not otherwise meaningfully contest the basis for the deactivation. c. Upon the issuance of the notice required pursuant to subdivision c of section 20-1533, a delivery service shall provide a deactivated contracted delivery worker with information and data relevant to such contracted delivery worker’s deactivation, including all information required under subdivision a of this section, to the extent that such information is available to such delivery service. d. For at least 6 years after deactivating a contracted delivery worker, a delivery service must continue to provide such contracted delivery worker with access to all information and data concerning such contracted delivery worker that such contracted delivery worker had access to prior to deactivation, including but not limited to such contracted delivery worker’s tax and payment records. (L.L. 2026/034, 1/17/2026, eff. 1/17/2027) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2026/034.
