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What is NYC AC § 20-1531?

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This section provides definitions for terms used in the subchapter related to delivery services, including 'delivery platform,' 'egregious misconduct,' and 'just cause.' The definitions clarify the context for evaluating the conduct of contracted delivery workers. Applies to entities operating delivery services in New York City.

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§ 20-1531 Definitions.

AC § 20-1531

As used in this subchapter, the following terms have the following meanings: Delivery platform. The term “delivery platform” means a website, mobile application, or other internet service through which a delivery service offers or assigns a trip to a contracted delivery worker retained by such delivery service. Egregious misconduct. The term “egregious misconduct” means misconduct that is so outrageous, dangerous, or illegal that a delivery service cannot reasonably expect to correct it through progressive discipline. “Egregious misconduct” may include, but is not limited to, depending on the circumstances: (i) violence or threats of violence; (ii) theft; (iii) sexual harassment; (iv) discrimination in violation of federal, state, or local law; or (v) willful destruction of property. Just cause. The term “just cause” means a contracted delivery worker’s misconduct or failure to satisfactorily perform their job duties for a delivery service. Misconduct. The term “misconduct” means conduct that is demonstrably and materially harmful to a delivery service’s legitimate business interests. Prior deactivation. The term “prior deactivation” means a deactivation that occurred during the 6 years prior to the effective date of the local law that added this subchapter. Probation period. The term “probation period” means a period of 30 calendar days beginning on the first date that a contracted delivery worker performs delivery services for a delivery service. Progressive discipline. The term “progressive discipline” means a disciplinary system that provides for a graduated range of disciplinary measures, including but not limited to warnings and further training requirements, in response to a contracted delivery worker’s misconduct or failure to satisfactorily perform job duties for a delivery service, with the type of disciplinary measure varying based on the frequency and degree of such misconduct or failure. (L.L. 2026/034, 1/17/2026, eff. 1/17/2027) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2026/034.

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