§ 66-24 Technical Requirements – Technology System.
RCNY § 66-24
No Technology System will be approved by the Commission pursuant to this Chapter unless it complies with the all of the requirements set forth in this section, unless such requirements are waived or modified by the Commission pursuant to subdivision (f) of 35 RCNY § 66-05.
(a)Driver, Vehicle, and Software Authentication.
(1)Upon boot-up, the Technology System must automatically check for and install any software updates prior to allowing the Driver to engage the Technology System.
(2)The Technology System must only allow the Driver to engage the Technology System and Taximeter upon log-in using either biometrics or username and PIN, validated against a system-initiated search of Valid TLC Licenses.
(3)Valid TLC and any state Department of Motor Vehicle credentials. The Technology System must interact with the Taximeter only upon successful log-in, which requires system-initiated search of Valid Department of Motor Vehicle and TLC Licenses (including both a TLC Driver License number and the Medallion number).
(i)The Technology System Provider is only responsible for the review and the screening of TLC and DMV data that has been provided by the TLC. 35 RCNY § 66-24(a)(3) Fine: $500Appearance REQUIRED (4) If the data recording element of the Technology System is not hard-mounted to the vehicle, the Technology System must allow the Driver to engage the Technology System and Taximeter only after capturing the Vehicle's license number and validating that the Vehicle's license is active.
(5)If any required functionality or hardware is disconnected or inoperable, the Technology System must notify the Driver that the Technology System needs to be serviced and must not allow any Driver to engage the Taximeter until the Technology System is repaired to the extent practicable.
(6)The Technology System must automatically log a Driver out of the Technology System after a 15 minute period of inactivity when the Vehicle's engine is off.
(7)The Technology System must automatically log a Driver out of the Technology System if another Driver logs into the Technology System.
(8)The Technology System must prevent a Driver from logging into more than one Technology System at the same time.
(b)Driver Functionality and Interaction.
(ii)Nassau and Westchester Counties - Drivers must not be allowed to select Rate 4 outside of Nassau and Westchester Counties.
(4)The Technology System must allow the Driver to enter a toll in all of the following ways: (i) Either accept or decline a toll automatically triggered by the Technology System when within the five boroughs of New York City; (ii) Select a toll from a predetermined list that includes all tolls within the five boroughs of New York City.
(iii)Enter a custom toll amount that is added to the total fare, to be accessible to the driver only, when outside the five boroughs of New York City.
(9)The Technology System must allow a Driver to interact with the Technology System ONLY when the Vehicle is standing or stopped, except that the Technology System may permit a Driver to accept or reject an E-Hail request, engage the Taximeter, or disengage the Taximeter with a single touch using pre-programmed buttons or using voice activation while the vehicle is in motion. All other use of the Technology System by the Driver must be velocity gated to prevent its use while the vehicle is in motion.
(c)Passenger Functionality and Interaction.
(d)Taximeter Interoperability.
(e)Public API. All Technology System Providers must maintain an application programming interface (API) that is available to any licensed E-Hail Provider and the Accessible Taxi Dispatcher.
(iv)Provide the name of the credit card merchant.
(f)Trip Data Collection and Transmission. A Technology System must be capable of collecting and transmitting to the Commission Trip Data as described below. The Technology System must conform to the following specifications: (1) The Technology System must be capable of collecting and transmitting Trip Data for all fare trips for each Taxicab or Street Hail Livery in which the Technology System is installed.
(g)Advertisements and Other Passenger-facing Content. All Technology Systems must conform to the following specifications: (1) All Passenger-facing content must comply with TV-Y through TV-G ratings in accordance with the standards established by the TV Parental Guidelines rating system from 8 a.m. – 8 p.m. daily or a similar rating in industries where such rating systems exist, e.g. the Entertainment Software Rating Board's rating system for video games.
(j)Data Retention. All data required to be collected, transmitted and maintained pursuant to this section must be maintained for at least three (3) years.
(k)Inspection by TLC. The Technology System Provider must enable the Commission to inspect all components and inner workings of the Technology System by providing Commission inspection personnel with access to the Technology System by magnetic swipe card and through the use of a self-diagnostic tool. The self-diagnostic tool must automatically check and display the status of: (1) the connection and operability of all in-vehicle components of the Technology System; (2) the Technology System's connection to the credit card processor; (3) the Technology System's connection to the Accessible Dispatch vendor; and (4) the Technology System's connection to the Technology System Provider's Trip Data database. (Added City Record 5/17/2018, eff. 6/16/2018; amended City Record 8/19/2019, eff. 9/18/2019; amended City Record 12/9/2020, eff. 1/8/2021; amended City Record 2/2/2023, eff. 3/4/2023; amended City Record 4/2/2025, eff. 5/2/2025)
