§ 66-20 Business Requirements – Record-Keeping and Reporting Requirements.
RCNY § 66-20
(a)Trip Data and its component elements must be stored, maintained and accessible to the Commission and any designee.
(b)Upon request by the Commission, Technology System Providers must create, modify, and maintain web services as prescribed by the Commission that facilitate the querying and downloading of Trip Data, as well as hardware model numbers and software version numbers of each System operating in a Taxicab or Street Hail Livery.
(c)Trip Data must be available and accessible to the Commission at all times.
(d)Except in accordance with law, no third party other than the Commission may access data for transactions in which such third party was not involved and for which it had no responsibility; (e) The Trip Data relating to a particular Taxicab must be accessible to the Medallion Owner or appointed licensed Agent servicing that Taxicab; (f) In the event of a failure or interruption in transmission of Trip Data, the Technology System must be capable of saving and restoring transmission of the data without any degradation of data integrity or loss of data; (g) All data required to be collected and transmitted pursuant to this section must be transmitted according to a schedule prescribed by the Commission.
(h)Maintain Contracts with Medallion and Street-Hail Livery Owners. A Technology Service Provider Licensee must maintain copies of all active contracts for the use of the Technology System. 35 RCNY § 66-20(a) - (h) Penalty: $500 - $1,000 fine and/or suspension up to 60 days or revocationAppearance REQUIRED (i) Record Retention Period. A Technology System Provider must maintain the records required by this section for three (3) years. 35 RCNY § 66-20(i)Penalty: $500 - $1,000 fine and/or suspension up to 60 days or revocationAppearance REQUIRED (j) Examination of Records. A Technology System Provider must allow any agent of the Commission or any law enforcement official to examine at any time all of the records the Technology System Provider is required to maintain under this Chapter. 35 RCNY § 66-20(j)Penalty: $500 fine and suspension until complianceAppearance REQUIRED (k) Inspection of Premises. A Technology System Provider must allow any agent of the Commission or any law enforcement official to inspect any portion of its business premises at any time, as permitted by law. 35 RCNY § 66-20(k)Penalty: $500 - $1,000 fine and suspensionAppearance REQUIRED (Added City Record 5/17/2018, eff. 6/16/2018; amended City Record 12/9/2020, eff. 1/8/2021)
