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What is NYC RCNY § 5-77?

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It is an unconscionable and deceptive trade practice for a debt collector to attempt to collect a debt owed, due, or asserted to be owed or due except in accordance with the following rules: (a) Acquisition of location information. Any debt collector communicating with any person other than the consumer for the purpos

General informational summary. Not legal advice for your situation. Consult an attorney before acting on any specific matter.

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Effective: 6/27/2020Last amended: 6/27/2020

§ 5-77. A debt collector who is employed by another to collect or attempt to collect debts shall not be held liable for violation of 6 RCNY § 5-77.

RCNY § 5-77

(h)Public websites. Any debt collector that maintains a website accessible to the public must clearly and conspicuously disclose on such website: (1) a statement informing the consumer of any language access services available, including whether the consumer may obtain from the debt collector a translation of any communication into a language other than English; and (2) a statement that a translation and description of commonly-used debt collection terms is available in multiple languages on the Department's website, www.nyc.gov/dca. (Amended City Record 5/28/2020, eff. 6/27/2020)

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