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What is NYC AC § 23-1105?

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This section outlines the responsibilities of the office of the language services coordinator regarding the identification and translation of languages for individuals seeking city services due to global events. It mandates that relevant agencies provide translated documents and interpretation services in identified languages. Applies to city agencies serving non-English speaking individuals.

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§ 23-1105 Temporary languages.

AC § 23-1105

a. The office of the language services coordinator, upon being informed by any relevant agency of a global event, occurrence, trend or pattern that leads to, is likely to lead to, or has led to a significant number of similarly situated individuals whose primary language is not English arriving in the city and seeking city services including shelter, food, or other urgent assistance, shall seek to identify the primary languages spoken by such similarly situated individuals. The office of the language services coordinator shall maintain a publicly available website listing such identified languages. b. An agency that provides such services to such individuals shall translate relevant documents and other materials into such identified languages and make interpretation services available for such identified languages. c. Any city website providing information regarding services available to such individuals shall include translations of relevant documents in such identified languages, to the extent practicable. d. Any temporary location maintained by an agency for the purpose of providing a service to such individuals shall post signage in such identified languages about the availability of interpretation services. (L.L. 2023/013, 1/21/2023, eff. 5/21/2023) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2023/013.

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