§ 21-507 Grievance procedure.
AC § 21-507
The commissioner shall establish and maintain a grievance procedure for the filing and resolution of complaints by participants who are not members of a collective bargaining unit. Such grievance procedure shall provide for a hearing within twenty business days after the filing of a participant's complaint. The commissioner shall notify the participant of the date, time, and place of the hearing within five business days after the filing of such complaint. The commissioner may attempt to informally resolve any complaint prior to the hearing, but any such attempt shall not delay the date of the hearing, unless a participant specifically consents in writing to a postponement of such hearing. A written decision shall be issued within ten business days after the hearing. Nothing in this section shall be construed to limit the right of any participant, including a participant who is a member of a collective bargaining unit or a participant represented by a designated employee spokesperson, from pursuing other available remedies under any applicable collective bargaining agreement, or any federal, state or local law. Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2000/014.













