§ 2-482 Records.
RCNY § 2-482
(a)A hotel operator shall maintain the following records in an electronic format for a period of at least three years: (1) Any agreement between such hotel operator and an owner of a hotel in the City of New York regarding day-to-day operations of such hotel, including employment of natural persons who work at such hotel; (2) Records demonstrating compliance with the requirements of Administrative Code § 20-565.4, which may include, but are not limited to: (a) work schedules and related employee attendance records for front desk and security guard employees, (b) room status reports (records showing each guest room and whether it is vacant, stayover, or a checkout), daily room assignment reports (documents showing which room attendant is assigned to each room), room attendant work schedules, and room attendant attendance records, and (c) logs of room cleaning schedules and statuses; (3) Records demonstrating compliance with the requirements of Administrative Code § 20-565.5, which may include, but are not limited to: (a) any documents showing that core employees are employed directly (e.g., payroll records), and (b) copies of human trafficking recognition training materials and proof of employees’ completion of human trafficking recognition trainings; (4) Records demonstrating compliance with the requirements of Administrative Code § 20-565.6, which may include, but are not limited to: invoices, receipts, or other proofs of purchase, upkeep and distribution of panic buttons; (5) Records demonstrating compliance with the requirements of Administrative Code § 20-851, which may include, but are not limited to, notices about hotel service disruptions and proof that such notices were sent to guests and third-party vendors.
(b)All records required by this section shall be made available to the Department electronically upon request, consistent with applicable law and in accordance with rules promulgated hereunder and with appropriate notice.
(c)A hotel operator’s failure to maintain, retain, or produce a record that is required to be maintained under this section that is relevant to a material fact alleged by the Department in a summons, petition, or other notice of hearing creates a presumption that such fact is true. (Added City Record 5/2/2025, eff. 5/2/2025)
