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What is NYC RCNY § 2-465?

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(a) To comply with subdivision (b) of § 20-563.7 of the Administrative Code, every third-party food delivery service must, for every prospective order, provide the following disclosure in a clear and conspicuous manner: "To process orders, (name of third-party food delivery service) collects customer data, which includ

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Effective: 2/18/2022

§ 2-465 Sharing Customer Data.

RCNY § 2-465

(a)To comply with subdivision (b) of § 20-563.7 of the Administrative Code, every third-party food delivery service must, for every prospective order, provide the following disclosure in a clear and conspicuous manner: "To process orders, (name of third-party food delivery service) collects customer data, which includes your name, telephone number, email address, delivery address, and what you ordered from the restaurant. As required by New York City law, if the restaurant requests it, (name of third-party food delivery service) will share your customer data concerning this order with the restaurant unless you opt out of sharing your data." (b) A hyperlink, fillable form, or other means for a customer to opt out of sharing data must be made available directly adjacent to the disclosure required by this section.

(c)Every third-party food delivery service must provide for what is required by this section prior to the customer completing a prospective order and on the same page of its website, mobile application, or other platform where the customer is completing such prospective order. (Added City Record 1/19/2022, eff. 2/18/2022)

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