§ 2-02 Filing Complaints.
RCNY § 2-02
a. Complaints may be filed with the ombudsperson by a participant of an SADC; by the parent, child, spouse, sibling, or legal guardian of a participant of a SADC; or by a person working at an SADC as an employee, contractor, or volunteer. Complaints filed by any other person may also be received at the discretion of the ombudsperson, who will consider, among other factors, the nature or severity of the alleged misconduct, the availability of evidence or witnesses, the credibility of the complaint, and the number of complaints received by the ombudsperson regarding the SADC. b. Complaints to the ombudsperson may be submitted in a form and manner determined by the ombudsperson. If any complaint is submitted anonymously or without contact information, the ombudsperson will not be obligated to provide any notice to the complainant with respect to that complaint, notwithstanding any other provision of this chapter. c. The ombudsperson may dismiss any complaint that is not filed in accordance with this section. (Added City Record 1/9/2020, eff. 2/8/2020)
